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Delivery Info & Refunds


The Good..

Our packages (with the exception of our Brownie Trays) will fit through most standard letter boxes. For Brownie Trays, we advise someone to be home to receive the order. 

The Important..

Please make sure the delivery address is correct.  Once our brownies have been dispatched we are unable to change the address and you may incur a charge if we need to create a new shipping label.

The Unfortunate..

Unfortunately, we can't guarantee your order will arrive on a specific day. This is because unforeseen events can occur, such as adverse weather conditions or delays en route.  For this reason, we will not be responsible for delivery delays.

Couriers we use...

For orders in England, Wales, and some parts of Scotland, your order will be delivered by Evri Next Day service.  You'll receive a text message and email on the morning of your delivery, confirming your delivery window and tracking information.

Royal Mail

We can use Royal Mail Guaranteed Next Day UK by 1PM delivery if you need this service.  This is a premium service which can be selected at checkout and depending on product selected, will cost between £8.95 and £12.00 per item.

Next Working Day Delivery Explained..

Orders placed & accepted before 1pm will be shipped the following day by Evri 'Next Day' service. (Example: order Monday, baked Monday, shipped Tuesday, delivered Wednesday).

Any orders placed & accepted after 1pm will not be baked until the following working day. (Example: order after 1pm Monday, baked Tuesday, shipped Wednesday, delivered Thursday).

Orders placed after 1pm on Thursday will be dispatched on Saturday for delivery on Monday.

Orders placed over the weekend (including bank holidays) and after 1pm on Friday will be dispatched on Tuesday for delivery on Wednesday. 

Whilst the majority of our deliveries are made on time, there are rare occasions Evri are unable to deliver which is out of our control. We accept no liability for this and you will be given the next available delivery date.

Delivery Fees..

For Brownie/Blondie Trays using Evri 'Next Day' delivery is £5.49

For Brownie/Blondie Box using Evri 'Next Day' delivery is £4.34

For Rocky Road Box using Evri 'Next Day' delivery is £4.34

Free Delivery on orders over £50 (if going to one address)

Celebration Cakes - Collection Only.  Local delivery (within 10 miles of our location) - £5.00

Weekend Delivery..

This cannot be guaranteed unless using Royal Mail Special Delivery Guaranteed by 1pm® with Saturday Guarantee*  Service.  Occasionally, Evri will deliver Saturday if shipped on the Friday but this should not be relied on.

Your Delicious treats have been damaged in Transit..

Should your order(s) arrive damaged please send photo evidence of this to and we will investigate accordingly.


All our orders are baked fresh upon receiving your order and dispatched next working day.  Unfortunately, we can not be responsible for delivery delays and therefore do not have a refund policy.


If we dispatch late, we will either upgrade your delivery service to make up the time or if not possible, refund the delivery cost.

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